“The customer can choose to acknowledge the policy, or can accept that over time their product may cease to function,” the Sonos spokesperson said, specifically.
Sonos is particularly sneaky about the part where they record sound. They say in their blog post that they “don’t keep the recordings” of sound recorded in your home, with the new Voice Assistant. However, they point out that they share their collected data with a large number of parties, the services of which you have “requested or authorized” — where people tend to read “requested”, but where “authorized” is the large part. Further, they point out that they share recorded sound with Amazon under all circumstances, and Amazon is already known to keep recordings for later use by authorities or others, so the point is kind of moot. “We don’t keep the recordings, we let others do it for us” would be a more straightforward wording.
For my personal purchasing choices, behaving like this is enough to get on my blacklist of manufacturers, just like when Sony willfully infected its customers with rootkit malware in 2005, and Sony made it onto my blacklist. (It’s a high bar to get there, and still, hardware makers keep inventing new audacious ways to clear that bar.)
This article was previously published at Private Internet Access.